Privacy Policy

Techsense (“Techsense ”, “Company”, "We", "Us", or "Our"), owns and operates the website https://techsense.lu/ (hereinafter collectively referred to as “the Platform”). Techsense is committed to protecting Your privacy and the Personal Data (defined hereinafter) that You share while using the Platform.

This privacy policy (“Privacy Policy”) is incorporated into and subject to Our terms of use (“Terms”) and shall be read harmoniously and in conjunction with the Terms. Unless specifically defined herein, all capitalised terms used herein but not defined in this Privacy Policy shall have the meaning ascribed to them under the Terms.

This Privacy Policy specifies the manner in which Your Personal Data is collected, received, stored, disclosed, transferred, dealt with, or otherwise processed by the Company through Your use of the Platform. This Privacy Policy does not apply to information that You provide to, or that is collected by, any Third Party Service Providers (defined hereinafter) through the Platform, and any Third Party Sites (defined hereinafter) that You access or use in connection with the Services offered on the Platform.

Please read the Privacy Policy carefully prior to using or registering on the Platform or accessing any Content or availing any Services through the Platform. By visiting the Platform or setting up or creating an Account on the Platform for availing the Services and clicking on the “I accept” button provided on the Platform, You (“You”, “Your”, “Yourself” as applicable) accept and agree to be bound by the terms and conditions of this Privacy Policy and consent to the Company collecting, storing, processing, transferring, sharing and using Your information including Your Personal Data in accordance with this Privacy Policy.

Further, in case You are a minor as per the laws of the territory/country from where You are accessing the Platform, You (I) accept and acknowledge that You are accessing the Platform through a parent or a legal guardian who is of a legal age to form a binding contract in accordance with applicable laws of such territory/country and such person has accepted this Privacy Policy on Your behalf to bind You, and also hereby undertake that You are permitted to lawfully access the Platform from the territory/country from which You are accessing it; and (II) hereby acknowledge that You are accessing this Platform (including the interactive features therein) under the supervision of Your parent or legal guardian and have their express permission to use the Services. Please note that there are certain specific provisions of the Privacy Policy which may be applicable to You in case You are a minor. If You believe Your minor is accessing the Services or Platform without Your consent, please contact Us.

Our statement of privacy practice

We are not in the business of selling Personal Data collected by Us from You. We use Your Personal Data to provide Services to You, service Your requests, process payments for the Services, communicate with You regarding the Services, to promote Our Platform and Services to You, generally maintain Your Account with Us, and enhance and customize Your overall experience on the Platform.

Manner of collection of Personal Data

“Personal Data” means any information about an individual/natural person from which that person can be identified, directly or indirectly, and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules, or regulations. It does not include data where the identity has been removed or anonymous data and this Privacy Policy does not apply to such anonymised data or de-identified or aggregated data.

We collect Personal Data about You by different methods including through:

• Information You voluntarily provide Us including during Account creation

This comprises of the Personal Data You provide directly to Us including while creating an Account with Us, subscribing to Our Services, by providing Payment Details, or while providing feedback or by contacting Us;

• Information automatically collected

Certain Personal Data about You is automatically collected by Our systems, in connection with Your use of Our Services and/or visit to Our Platform through cookies, third-party tools, server logs and other similar technologies.

Data We collect about You

We collect the following categories of data about You:

• Identification data

This includes Your image (profile picture) and complete name, email address, complete address, city, country, mobile/telephone numbers, username or similar identifier, title or designation and name of the organization, if applicable.

• Transactional data

This includes Payment Details and other information regarding payments You make available to Us and other details of products and Services You have accessed or used through the Platform. We do not store card details on Our servers. Credit and debit card payments are processed by Third Party Service Providers engaged by Us, including payment aggregators or gateways on their secure payment server and all card details are fully encrypted and stored by them.

• Automated data

This includes Your internet protocol (IP) address, third party tools, browser type and version, software and hardware attributes and information, time zone setting and location, browser plug-in types and versions, internet service provider, cookie information, type of camera, microphone or speakers, device information, operating system and website, browser actions and patterns and other technology on the devices You use to access the Platform and/ or the Services.

• Account data, User communications and Posts

This includes Your username and password (stored in encrypted format), Events attended by You (including duration, participation/engagement, join and leave time), Your interests, preferences (including communication preferences) and how You use the Platform and Services, Your correspondences, emails, testimonials, networking tables, postings, reviews, chat rooms, feedback and survey responses.

Use of data collected

Our primary purpose in collecting Personal Data is to provide You with a secure, smooth, efficient, and customised experience on the Platform. In general, We process Your Personal Data and non-Personal Data to create, develop, operate, deliver, and improve the Platform and the Services. We shall use this information in the following ways:

• To create and manage Your Account;

• To meet or fulfil the reason You provided the Personal Data to Us;

• To provide, maintain, develop, protect, and improve the Services including testing, research, analysis, and development of the Platform;

• To understand Your preferences and to enhance and customize Your experience of using the Platform;

• To communicate with You about the Services, including Service announcements, notices, updates changes or offers;

• To provide support and assistance for the Services;

• To personalize Platform content and communications based on Your preferences, including targeted offers and ads served through the Services;

• To process transactions including purchase of Tickets or availing of Subscription Plans, as may be applicable;

• To respond to Your inquiries, grievances and fulfil Your requests or to send any notice to You as specified in the Terms or this Privacy Policy;

• To perform data analysis, analyse trends, internal research for technological development;

• To share such Personal Data with any Third Party Service Providers engaged by the Company, in the course of providing or enabling provision of the Services through the Platform;

• To protect against or deter fraudulent, illegal, or harmful actions and maintain safety, security and integrity of the Platform and/or the Services;

• To comply with Our legal or contractual obligations, resolve disputes, and enforce our Terms or this Privacy Policy;

• To respond to law enforcement requests as required by applicable law, court order, or governmental regulations; and

• To provide marketing communication to You.

We will not collect additional categories of Personal Data or use the Personal Data collected by Us for materially different, unrelated, or incompatible purposes without seeking Your express consent.

Further, We may send You promotional email or emails regarding Your use of the Services. However, we will provide You the ability to opt-out of receiving such promotional emails from Us. If You do not wish to receive communications from Us, please indicate Your preference by emailing us at contact@thedots.lu. You will not be able to opt-out of receiving administrative messages, customer service responses or other transactional communications. Also, We may receive a confirmation when You open an email from Us, which helps Us improve Our Services.

Disclosure of Personal Data

Techsense may disclose Your Personal Data to third party vendors and service providers including payment aggregators, processors or gateways (“Third Party Service Providers”), to facilitate the provision of Services (or any part thereof) through the Platform and to provide services, such as auditing, data analysis, and assistance with delivery of relevant marketing messages and advertisements and to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to Our Services. Techsense contractually mandates these Third Party Service Providers to keep such Personal Data confidential and use it only for the purposes for which Techsense discloses it to them.

Techsense may need to disclose Your Personal Data, if required to do so by law or in the good faith belief that such disclosure is reasonably necessary inter-alia to: (a) comply with a legal obligation or legal process; (b) protect and defend the legal rights or property of the Company, including to enforce Our agreements, policies, this Privacy Policy, and Terms; (c) protect the safety of the Company, including its employees, representatives, agents, Users, or any person, in an emergency. In such an event, the Company shall be under no obligation to inform You or seek Your approval or consent.

We may share aggregated anonymized (and de-identified) information about You with third parties either through the Platform or otherwise, at Our discretion. We may also provide Platform level recommendations on matters relating to Services and Hosts, which may be conducted by Techsense or any Third Party Service Provider engaged by Techsense on its behalf, for this purpose.

Techsense may disclose or transfer Your information (personal or otherwise) to third parties (including during negotiation) to whom Techsense may choose to sell, transfer, merge or divest all or a portion of its business or assets or in connection with any financing, acquisition, bankruptcy, dissolution, transaction, or proceeding. Alternatively, Techsense may seek to acquire other businesses or merge with them. In such cases, such third party shall be contractually bound to comply with the terms of this Privacy Policy, in relation to any Personal Data disclosed to them.

Techsense may store information that You provide at data centres or servers, whether owned, leased, licensed, or used by Techsense, at a jurisdiction different to where You reside. By using Techsense or providing Personal Data for any of the purposes stated in this Privacy Policy, You consent to the transfer to and storage of Your Personal Data to any third party jurisdiction. We may store Your Personal Data (or any portion thereof) locally in order to comply with requirements under specific local laws and regulations which may be applicable to Us.

Security

Techsense takes reasonable steps to help protect Your rights of privacy and Your Personal Data in an effort to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction of such information, in compliance with applicable laws. The technical and organizational measures adopted by Us to protect Your Personal Data have been determined after taking into account state of the art technology, the cost of implementation and the nature, scope, context and purposes of processing as well as the risks of varying likelihood and severity for rights and freedoms of natural persons posed by the processing, both at the time of the determination of the means for processing and at the time of the processing itself. We have implemented measures that ensure that only Personal Data which is necessary for each specific purpose of processing is processed.

When Payment Details and other payment card account information is being transmitted on or through the Platform, it will be protected by encryption technology. You expressly consent to the collection and sharing of Your information including Personal Data with Third Party Service Providers to process payments and manage payment card information. Techsense does not itself store Your payment or payment card information and does not have direct control over or responsibility for Your payment or payment card information. Techsense takes reasonable measures to protect the transmission of Your payment or payment card information and/or Personal Data to ensure that they are secure. However, Techsense assumes no liability or responsibility for disclosure of Your information including Personal Data due to errors in transmission, unauthorized third party access, or other causes beyond its reasonable control. You play an important role in keeping Your Personal Data secure. You shall not share Your user name, password, or other security information for Your Account with anyone.

Transparency and Consent

Your acknowledgement: All information disclosed by You shall be deemed to be disclosed willingly and without any coercion. No liability pertaining to the authenticity/ genuineness/ misrepresentation/ fraud/ negligence, etc. of the information disclosed by You shall lie on Techsense, nor will Techsense in any way be responsible to verify any information obtained from You.

You shall ensure and confirm that the Account information provided by You is complete, accurate and up to date. If You provide any data that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or if Techsense has reasonable grounds to suspect that such data is untrue, inaccurate, not current or incomplete, Techsense has the right to suspend or terminate Your Account and refuse any and all current or future use of the Platform (or any portion thereof) at its discretion and/ or the Services, in addition to any right that Techsense may have against You at law or in equity, for any misrepresentation of information provided by You.

Withdrawal of Consent

You may choose to withdraw Your consent to this Privacy Policy at any point in time. Such withdrawal of the consent must be notified to the Company in writing to contact@thedots.lu. In case You do not provide Your consent or later withdraw Your consent, We request You not to access the Platform, Content and use Services and We also reserve the right to not provide You any Services and/or Content on the Platform. In such a scenario, the Company may delete Your information (personal or otherwise) or de-identify it so that it is anonymous and not attributable to You (except to the extent, as detailed in Clause 4 (XIII) and (XIV) above).

Public Posts

You may provide Your feedback, reviews, testimonials, etc. on the Platform on Your use of the Services provided by the Company (“Posts”). Any content or Personal Data (for instance, Your name, designation, name of the organization) and Posts that You share or upload on the publicly viewable portion of the Platform (for instance, Forum, Marketplace, etc.) will be publicly available, and can be viewed by other Users and/ or other visitors on the Platform. Your Posts shall have to comply with the conditions relating to Posts and feedback as mentioned in the Terms and will also be governed by the terms and conditions provided therein. The Company retains an unconditional right to remove and delete any Post or such part of the Post that, in the opinion of the Company, does not comply with the conditions in the Terms. The Company reserves the right to use, reproduce and share Your Posts for any purpose and in any manner as may be determined by Techsense in its sole discretion. If You delete Your Posts from the Platform, copies of such Posts may remain viewable in archived pages, or such Posts may have been copied or stored by other Users.

Links to Third Party Sites and Collection of Information

Our Platform may link You to other third party platforms (“Third Party Sites”) that may collect Your Personal Data including Your IP address, browser specification, or operating system. The Company is not in any manner responsible for the security of such information or the privacy practices or content of those Third Party Sites. Additionally, You may also encounter “cookies” or other similar technologies on certain pages of the Third Party Sites. Please note that the Platform does not control the use of cookies by these Third Party Sites. These Third Party Sites may have their own privacy policies governing the storage, processing, and retention of Your information that You may be subject to. This Privacy Policy does not govern any information provided to, stored on, or used by these Third Party Sites. We recommend that when You enter a Third Party Site, You review the Third Party Site’s privacy policy as it relates to safeguarding of Your information.

Cookies

Our Platform collects information about You through cookies, when You visit the Platform, unless You tell Us not to, by adjusting Your cookie settings, i.e. by disabling or refusing cookies. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. This data often consists of a string of numbers and letters that uniquely identifies your computer, but it can contain other information as well. Some cookies are placed by third parties acting on our behalf. We use cookies and similar technologies to store and honour your preferences and settings, enable you to sign-in, provide interest-based advertising, combat fraud, analyse how our products perform, and fulfil other legitimate purposes.

You have a variety of tools to control the data collected by cookies and similar technologies. For example, You may set Your browser to block all cookies, including cookies associated with Our Services, or to indicate when a cookie is being set by Us. However, it is important to remember that many of Our Services may not function properly if Your cookies are disabled.

Data Retention

The information that You provide to Us would be stored until You have an Account with Us or until such time as We are required to provide Services to You or till it is necessary in relation to the purposes for which such data was collected or to store the information to resolve disputes, enforce Our agreements, and as required under applicable law. We may further retain information in an anonymous or aggregated form where that data would not identify You personally.

Amendments

Techsense retains an unconditional right to modify or amend this Privacy Policy without any requirement to notify You of the same. You can determine when this Privacy Policy was last modified by referring to the “Last Updated” legend above.

Contact Details

Techsense is a subsidiary of The Dots which is a company located at The Office, 281 Route d'Arlon L-8011 Strassen, Luxembourg. Should You have any questions, or any queries in relation to the Privacy Policy and/or Your choices and rights thereof, please free to contact Us via email at  contact@thedots.lu.

Grievances

In the event You have any grievances relating to the Privacy Policy, please inform the Company the instance of the grievance, by writing an email at contact@thedots.lu.

Additional Rights and obligations for Users located in the European Economic Area (EEA) and the United Kingdom

If You are a resident of the European Economic Area (EEA) or the United Kingdom and You use the Platform and/or the Services, for the purposes of applicable data protection law (in particular, the General Data Protection Regulation (EU) 2016/679 (the "GDPR")), please note that We shall be the data controller in relation to Your Personal Data processed. In addition to the terms set out above, the terms set out in the privacy notice here (“Privacy Notice”) shall also be applicable to You. To the extent of any conflict between this Privacy Policy and the Privacy Notice, the Privacy Notice shall prevail.

Additional Rights and obligations for Users resident in California

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits Users that are California residents to request certain information regarding disclosure of their Personal Data to third parties for their direct marketing purposes. To make such a request, please send an email to contact@thedots.lu

California law requires that We provide You with a summary of Your privacy rights under the California Online Privacy Protection Act (“CA COPPA”) and the California Business and Professions Code. As required by CA COPPA, We will provide You with the categories of Personal Data that We collect through the Platform, and the categories of third party persons or entities with whom such Personal Data may be shared for direct marketing purposes at Your request. California law requires Us to inform You, at Your request, (1) the categories of Personal Data We collect and what third parties We share such Personal Data with; (2) the names and addresses of those third parties; and (3) examples of the products marketed by those companies. CA COPPA further requires Us to allow You to control who You do not want Us to share Your Personal Data with. To obtain this information, please send an email to contact@thedots.lu. When contacting Us, please indicate Your name, address, email address, and what Personal Data You do not want Us to share with Our marketing partners. The request should be labelled “California Customer Choice Notice.” Please allow 30 (thirty) days for a response.

Children’s Online Privacy Protection Act of 1998

The Children’s Online Privacy Protection Act of 1998 (“COPPA”) requires that online service providers obtain parental consent before they knowingly collect personally identifiable information online from children who are under 13 (thirteen) years of age. If You are a child under 13 (thirteen), please do not attempt to register for or otherwise use the Services or send Us any of Your Personal Data without obtaining the consent of Your parents. If We learn We have collected Personal Data from a child under 13 (thirteen) years of age, We will delete that information as quickly as possible. If You believe that a child under 13 (thirteen) years of age may have provided Us Personal Data, please contact Us at contact@thedots.lu